Ewoke Digital Services LLC (“eWoke”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ewokeusa.ewoke.net and use our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

• Name and contact details (email address, phone number)
• Business name and website URL
• Information submitted through contact forms, enquiry forms, or strategy call bookings
• Communications you send us by email or through the website

Information Collected Automatically

• IP address and browser type
• Pages visited and time spent on the site
• Referring URLs and search terms
• Device type and operating system
• Cookie and tracking data (see Cookie Policy below)

2. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and provide the services you request
• Send you information about our services that may be relevant to you
• Improve our website and service offerings
• Comply with legal obligations
• Analyse website usage and performance
• Send marketing communications where you have consented or where we have a legitimate interest to do so

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Legal Basis for Processing

We process your personal information on the following legal bases:

• Your consent — where you have given us clear consent to process your data for a specific purpose
• Contractual necessity — where processing is necessary to provide the services you have requested
• Legitimate interests — where we have a legitimate business reason to process your data that does not override your rights
• Legal obligation — where we are required to process your data to comply with applicable law

4. Sharing Your Information

We may share your information with:

• Service providers who assist us in operating our website and delivering our services (such as hosting providers, email platforms, and analytics tools) — bound by confidentiality agreements
• Professional advisors including lawyers and accountants where necessary
• Law enforcement or regulatory authorities where required by law

We require all third parties to respect the security of your personal data and to treat it in accordance with applicable law.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Contact form and enquiry data is typically retained for 2 years. Client data is retained for the duration of the business relationship and for a reasonable period thereafter.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access — request a copy of the personal information we hold about you
• The right to correction — request correction of inaccurate or incomplete information
• The right to deletion — request deletion of your personal data in certain circumstances
• The right to object — object to our processing of your personal data
• The right to restrict processing — request that we restrict processing of your data
• The right to data portability — request transfer of your data to another party

To exercise any of these rights, please contact us at hello@ewokesoft.com. We will respond to your request within 30 days.

7. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information
• The right to non-discrimination for exercising your privacy rights

We do not sell personal information. To submit a CCPA request, contact us at hello@ewokesoft.com

8. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the effective date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Ewoke Digital Services LLC
262 Chapman Rd, Suite 240
Newark, DE 19702
United States

Email: hello@ewokesoft.com

Phone: +1 (484) 485-7829